Terms and Conditions
1. Acceptance of Terms and Store Definition
By using the store 🇨🇳🇸🇦 (hereinafter referred to as the "Store") or completing a purchase, you agree to comply with and be bound by these terms and conditions outlined below. This store is owned by chinesecarsksa and provides comprehensive Chinese vehicle solutions and automotive spare parts, specifically authentic American ceramic brake pads and brake linings. You can contact us via email at [email protected] or by mobile at +966548427249. Our service scope is within the Kingdom of Saudi Arabia, and our store can be accessed via the link: https://chinesecarsksa.com/.
2. Product Deion
The Store offers a wide range of automotive spare parts, including authentic American ceramic brake pads and linings (such as Wagner and Power Stop ceramic brake pads), supporting spare parts, and comprehensive Chinese car solutions. All displayed products are physical goods. We strive to present accurate details for specifications, dimensions, and colors. Please be aware that images may be for illustrative purposes and might differ slightly from the actual product. Information regarding product availability is accessible on the product page. It is the customer's responsibility to ensure the compatibility of the selected part with their vehicle by verifying the chassis number (VIN) or car model before completing the purchase. The Store is not responsible for the customer's choice of an incompatible part.
3. Prices, Payment, and Fees
All prices displayed in the Store include Value Added Tax (VAT) unless stated otherwise. Additional fees may apply for shipping or specific payment services, and these fees will be fully clarified before completing the payment process. The Store management reserves the right to change prices at any time without prior notice. Promotional offers and discounts are valid for their specified duration. You will be ed to any additional fees that may appear during the final step of the checkout process.
4. Ordering, Fulfillment, and Shipping
An order is considered confirmed immediately upon successful receipt of payment confirmation. Orders are prepared within 1 business day from the date of payment confirmation. The expected shipping time is 2 business days from the shipping date. We partner with reliable shipping companies to ensure your orders arrive safely. The Store does not assume responsibility for delays resulting from circumstances beyond our control or caused by the shipping companies. The customer bears full responsibility for ensuring the accuracy of the provided shipping address. If an order is returned due to an incorrect address, the customer may bear the additional shipping costs.
5. Cancellation, Returns, and Policy Reference
The customer has the right to cancel an order before it is shipped. After shipping, cancellations and returns are subject to the Store's Return Policy. The exchange and return period is 14 days from the date of receiving the product. Refunds will be issued using the same original payment method. Parts that have been incorrectly installed, or those considered non-returnable after installation for product or customer safety reasons (such as electrical parts or components requiring specialized installation), will not be eligible for return or exchange. Please review the [Link to Return Policy] to view the full details, terms, and conditions for cancellations, returns, and exchanges.
6. Warranty, Quality, and Defects
The Store guarantees that all products are genuine, of high quality, and comply with the mentioned specifications. If a product comes with a warranty from the manufacturer or supplier, this will be explicitly stated on the product page. The warranty does not cover malfunctions resulting from misuse, incorrect installation, accidents, unauthorized modifications to the product, or normal wear and tear. To submit a warranty claim, please contact us directly, outlining the problem and providing proof of purchase. Warranty requests may be redirected to the authorized agent when applicable.
7. Customer Responsibilities
The customer is responsible for providing accurate and complete data during registration and order completion. The customer must ensure the correctness and details of the shipping address. It is also the customer's duty to review product specifications, dimensions, and the chassis number (VIN) or car model to ensure the correct and compatible part is chosen. The Store is not responsible for any errors resulting from incorrect information provided by the customer or from improper installation of parts.
8. Intellectual Property and Content
All content displayed in the Store, including texts, graphics, logos, icons, images, and video clips, is the property of chinesecarsksa or its suppliers and is protected by intellectual property laws. No part of this content may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from the Store. The Store's content may be used for personal, non-commercial shopping purposes only. Using the Store in any way that may violate the intellectual property rights of a third party, or that contains illegal or harmful content, is strictly prohibited.
9. Complaints and Communication
We are committed to providing the best service to our customers. In case of any complaints, please contact us directly via email at [email protected] or mobile at +966548427249. We will do our utmost to respond to your inquiries and resolve issues as soon as possible. Limitation of Liability: The Store is not responsible for any indirect or consequential losses arising from the use of products or the inability to use them. We maintain the privacy of your data under our Privacy Policy [Link to Privacy Policy].
10. Suitability of Terms for the Automotive Industry
These terms and conditions have been designed to align with the nature of selling automotive spare parts. We emphasize the critical importance of verifying part compatibility, the chassis number (VIN), or the vehicle model before purchasing. The Store does not assume responsibility for problems resulting from incorrect installation by the customer or an unauthorized third party. We also clarify that certain parts (especially those requiring precise installation or possessing a specific nature) may be non-returnable after installation to ensure product quality and safety. We are keen to provide products with unmatched quality and performance for your vehicle, while maintaining the authenticity and expertise that set us apart in the spare parts field.